Return Policy: We want you to be completely satisfied with your purchase. If there are any issues with your order, we’d be happy to help fix the problem. You can return a purchase for a refund or exchange within 30 days of receiving your order. Returns must be undamaged, in new condition, and include all hardware, mounting instructions and Return Form.
*** All Return items must be individually wrapped and packaged such that parts are not scratched or damaged in shipping.
Attention We will not refund or exchange items damaged in return shipping or returned with bolt threads which are cross threaded or creased from being over tightened.
Return Authorization: Please complete the Return Authorization By Clicking and Printing.
Submit returns along with the return sheet to:
Wings Products
Attn: Returns Dept
120 Miller Rd
Clinton, TN 37716
You will be credited for your purchase within 7 days. Shipping is not refunded unless item
is being returned due to product defect or due to shipping error.
Note:
Carrier Related Damages
Report any damages immediately to the carrier. Work with carrier to file a claim and pick up
damaged carton with entire contents. (Do not ship directly back to Victory Only). After a
claim has been filed, contact Victory Only for re-shipment. This must be within five days
after receipt of the order.
Fitment Issues
If you have a fitment issue, please contact Victory Only first. Any modified products or
those that have been installed or used on the motorcycle are non-returnable.
Non Carrier Related Damages
Any goods received damaged in which you suspect is not carrier related should be reported
to us within five days after receipt of the order. A copy of your invoice must be
available when reported.
Shortages
Any shortages must be reported within five days of receipt of your order. A copy of your
invoice must be available when reported.
Electrical Items
Any and all electrical items are non returnable. This includes but not limited to fuel
controllers, lighting, heated grips, LED light, signals, convertors and flashers. This
is because connecting wiring wrong can cause circuits to be shorted out and damage the
parts.
Limitation Of Liability
In no event shall Victory Only will be held liable for any direct, indirect, punitive,
incidental or special consequential damages whatsoever arising out of or connected with
the use or misuse of any its products.
Other Return Related issues
Modifying orders such as canceling items, combining orders, or changing your shipping
address, hipping method, or preferences might affect your order’s eligibility for the
free shipping offer and you may be liable for other service charges.
1. Free shipping is limited to domestic US addresses in the lower 48 states which exclude
Alaska and Hawaii.
2. Shipping fees will be re-applied if orders are modified and become below $99.00
3. Returned items are still subject to regular shipping fees. Should the returned items
affect the dollar amount of the initial sales order; retroactive shipping fees will be
ensued. These fees may be deducted from the refund amount unless otherwise stated.
4. Victory Only reserves the right to change, update, or discontinue the FREE shipping
method at any time.
5. To save on our shipping cost, we will sometimes hold an order up to 5 days if an item
is backordered.
6. Orders containing items such as wheels, tires, exhaust or other large oversize packages
will be charged applicable UPS ground shipping rates.
7. Offer does not apply to orders shipping to Hawaii, Alaska, Puerto Rico, Canada, APO/FPO,
Postal Office Box or any international orders.
Closeouts, Scratch & Dent and Display Items
All items purchased through our closeout, scratch and dent and display sections are
NON RETURNABLE for any reason. These items are bought “As Is” with not warranty.
Victory Only makes every effort to show or explain any defects that may be present.
If you have a question please contact us before purchasing.
Note: If a return contains items that are damaged or missing, the Customer will be charged
to fix the damaged items or charged to replace the missing parts or pieces. Be sure to return
all components of the shipment including but not limited to nuts, bolts, screws, washer, hoses,
cables, instructions. Also take careful steps so that no components are damaged. Incomplete
returns or damaged items will incur a charge. Scratched items may be required to be striped and
chromed or powder coated. Please verify to package returns correctly so none of this is an issue.
Privacy Policy:
Name, phone, address and e-mail information collected by Victory Only during customer
transactions is used for processing purposes only. Credit card information is never
stored on our servers. Victory Only will NEVER sell, trade, misuse or lend your personal
information for any reason. We offer secure, SSL Secured bit encrypted servers hosted
for safe transactions on our site. Your personal information is then used only by us for
the processing of your order.
Return Policy